I have submitted this issue to Steinberg Support but for the past 2 months my time has been crazy and I have not been able to connect with support. So I decided to post here in hopes of finding a solution.
I have been a devout Wavelab user since version 7.
I purchased Wavelab Pro 9 about 6 months ago, but did not have a chance to install it until recently. I successfully installed the 64bit version on my Windows 7 64bit computer. When I attempt to run the software it crashes on start up with an error “A problem caused the program to stop working correctly…".
I have tried a number of things, Including:
- Installing the 32 bit version. I get the same result.
- Deleted the folder “%appdata%\Steinberg\Wavelab Pro 9.” It still crashes on startup after scanning plugins.
- Removing all VST2 and VST3 plugins then deleting “%appdata%\Steinberg\Wavelab Pro 9” still causes it to crash on start up.
- Tried other versions of Wavelab updates including 9.0.10, 9.0.15, and 9.0.20. They all crash.
I read all of the forums here and I ran the tracer program and got a crash log which I attached to this message.
I have been using other programs for Mastering/Sound Design (Sonar, Cubase), but I would like to have Wavelab back up and running. I tried to install Wavelab 8.5 use it but have not been able to downgrade to version 8.5 since my license was upgraded and the new Wavelab 9 license on my elicenser will not allow me to use Wavelab 8.5.
If there is anything you see in the error logs or if anyone knows any information that will help me, I would appreciate it!
StartupCrash.zip (1.92 MB)