Unable to activate Wavelab Elements 9.5 with activation code after install. (Windows 10)
So, I bought version 9.5 ele today and after five hours of trouble shooting I was unable to get it up and running.
The activation code checks out OK and recognises it as a valid Wavelab Elements 9.5 license with all the details in the box but when I click continue…I get a big white close in a red background with “No license To Upgrade Selectable”
The upgrade license button is not available.
The Upgradable Licenses and the Soft-eLicenser (SeL) eLicensers are both faded and a No entry symbol covers the SeL. The Licenses listed (MP3 Encoder and Wavelab Elements 9) are also covered with no entry symbols (line through a red circle)
One thing I’ve noticed with Wavelab is that it doesn’t end up in the list of “Programs & Features” installed in Windows unless you seek out the .msi file and run that. Bit of a pain when you cannot uninstall from windows cleanly. If you use the Wavelab installer it does not install into windows programs & features which makes me wonder if it isn’t integrated properly. This has been the case since version 9.x.
Anyway, just wondering if anyone else had contacted Steinberg and got a solution yet? I seems like it needs the usb dongle even though that isn’t a requirement for the purchase.
eLicenser is latest version and fortunately ver 9.1 still works.