Waves Tunes RT Purchase Error

Cubasis
#1

Purchased the new Wave Tunes RT about a week ago, every time I open Cubasis 3 with the song that I used the Waves module on, it says it’s missing from the song. When I go into shop, it says it it’s available for purchase, I click more and it gives me an option to restore it, so I do and it works again.

How do I get rid rid of this continuing error.

Thanks dave73

#2

Hi Dave73,

Thank you for your message. Please make sure to enable the iCloud which should resolve the Waves Tune IAP issues. Please let us know if it does.

Stay healthy,
Lars

#3

Hi Lars, thank you for reply,

I don’t use iCloud, whats the point of that!, are you saying I will always be re-installing the Waves Tune IAP every time I open Cubasis. I would like it loaded onto my iPad like all the other software options.

Dave

#4

Hi @Dave73,

Thanks for your message.

I don’t use iCloud, whats the point of that!

The iCloud step should normally be required once, in this case.
Hope that helps.

Best wishes,
Lars

#5

Hi Lars,

I still have the same issue, every time I turn Cubasis on I have to recover the purchase, why is this still happening, none of my other purchases do this.

#6

Hi @Dave73,

Please enable iCloud once, which should immediately resolve the problem.
Please let me know, if it does.

Thanks!

Lars