The problem is that Steinberg can be slow to get back with an answer and has sometimes been vague in explaining the methodology for fixing certain issues that I’ve had in the past.
I was hoping to find an easy fix that I could perfom myself so that i didn’t have to wait.
Which version is your licence?
WL11.2 is Steinberg licensing only. No eLicenser supported any more.
So you need to update it to Steinberg Licensing first.
When do you register your WL11 the first time?
What I think is happening is that my licenser was activated on an email account I no longer have. Not sure how to get arond this. I guess i need to wait for Steinberg support to get back to me.
I had to cll them early in the morning. They wouldn’t transfer the dongle to my account and wouldn’t tell me who the listed owner is but they did transfer Wavelab to the new system.