Weird crash (A title oft used t'would seem)

Hello,

Using Cubase 12 Pro, Windows 10 (10.0.19045), an i7-3820, 32GB PC3-12800 on a Sabertooth X79 motherboard. I had a project (just started, 12 instrument tracks, MIDI on all channels drawn out, a complete drum map, all groups routed and pre-gained to unity) which was playing back the output audio of the complete mix.

I use 4 monitors (screens not speakers) and I moved the cursor to the monitor above to use the Cubase manual (open in Chrome) and the audio playback stuttered and then stopped. I do this regularly (move outside Cubase while it does something or when I need something) but this has not happened before.

Moving back into Cubase, I could not do anything as it was hard locked (thank goodness I always Ctrl+S religiously as part of my workflow, not this time Cubase :wink: ). It then (I did not initiate it) closed the project but left the main Cubase program running.

After 20 minutes of hanging I Task Managered the old girl, kindly and gently.

I ask because the rules say I must ask fellow forum members before I bug post.

TLDR; My Cubase crashed and I need to know if anyone else’s does this in the above circumstances too. Thank you.

Hi,

Do you have crash/DMP file available? If yes, attach it, please.

Hello Martin, will post the ProcDump on the other question, in the meantime, attached is a link to the Activation Manager Diagnostics.

One thing, if you know, what information about me & my system (if any) is being provided via the config.dat and access.txt tokens / strings / signatures / protocols? As they are the only obsucated information I can see. Thank you.

Diagnostics link - Steinberg-Activation-Manager-Diagnostics_20230904T154547.zip ~ pixeldrain

Thanks again.