when is the next fix ?

Sorry but the pitch it’s worth nothing when you keep treating customers as if they don’t exist between each release.
We always see Steinberg representatives participate here when there’s a new version on the horizon and as soon as it is released you happily take out money and vanish until the next release is on the horizon.

So it took Steinberg over 2 years to get in touch with companies to solve an issue with a VST3 version of a Steinberg product so you can let your customers know at the end of the life cycle of the product what the issue was!?
That’s classic Steinberg!

Hi Niles,
I am sorry if you feel like not treated correctly or that your complaints are not being heard. There has been a lot going on since the release of HALion 5. We have developed and released Groove Agent 4, Retrologue 2 and also HALion 5.1 with bug fixes, workflow improvements and new features. In the last couple of month we invested a lot into the development of HALion 6. The forum and the feature request mentioned in it in particular have been a valuable input for the conceptualisation and direction of the future development. Unfortunately the issue that you reported in Studio One hasn’t been addressed in the past. S1 is one of the DAWs that were included in our intitial quality assurance tests and at the time of the release everything was running perfectly in that version of S1. But you are totally right that one could expect from a company like Steinberg to pick up the phone and call another company in the same city (or invest 12 minutes to drive over there…) in order to solve the problem to the benefit for the customers. We have to admit that we messed this up by giving the issue only a low priority in our backlog.

Any chance that full MPE support is on the roadmap ala UVI Falcon to better use newer controllers like the linnstrument?

Hello Matthias,

Thanks for the infos about HALion 6.

A publication with Cubase 9 would not be bad.

:mrgreen:

Hello Matthias,

Thank you for the reply. You don’t have to feel sorry for me, at the end of the day it’s Steinberg reputation, not mine.

I don’t doubt the dedication and innovation of the Steinberg instruments (hence the fact I use GA4 and Halion 5’s VST2.4 version). However it seems very hard for Steinberg to also implement a solid update schedule after a major product release to iron out the issues and make a great product an even greater product.

Time will tell if the dedication after the Halion 6 release will be any different from previous Steinberg products. But to be honest as a long time Steinberg customer, I don’t have very high expectations.

And for the record, back in 2012 Halion 4 had the same issue in Studio One 2 and it was never fixed. So QA might have missed it. There was a double point version of Studio One that worked with Halion’s VST3 version, but that one was released a lot later than Halion 5 even later than 5.1.10. Also the VST3 version has the same issue in Reaper as in Studio One.

Still no fixes !! like I said sent in issues they were verified over a year ago …
is this the way its going to be wait for a new version ? HALion is the flag ship
instrument but Groove agent gets more attention, No excuse !!!

Any word on a fix for the current version ?

Typical Steinberg.

Well I been moving over to Komplete I pretty much given up,

I love the sound of Halion, but it crashes my Cubase session - unlike Kontact.

Yes I love the sound, the content is really good, the features are beyond amazing,
Just seams left behind all the time, no 3rd party no add on’s of any kind.
I sent in issues that were verified a year ago, still no fix updates.
Steinberg, thinks everything will be ok when they release the next version,
No good with out support, probably haft to pay for the next version.
I’m still waiting to use this version, wasting my money

2 years no update? steinberg this is no good work,
need fix 2 problem
surround panner postion dosnt save
save as to folder not work

+1 fix the issues

Forget about it and move to Kontakt.

I wasted my money too on what was really an unsupported product. No wonder there is almost no third party support for Halion. Just look at how they flock to Kontakt.

Interesting…I got my money’s worth out of H5 before I even purchased a key (Some $200ish dollars for H5 in a promo deal they were running…I had already grossed $1,200 from the H5 generated project)…while it was still in Trial period! Fell in love and ordered it well before the trial ran out.

It’s a really powerful instrument that’s interesting and inspirational to soundscape with. It’s very well put together and comes with quite a nice pallet of base samples and layers to work with. Tons of example patches to ‘learn from’. For surround sound projects there’s nothing else on the market quite like it in terms of how fast and easy it is to create (with Cubase) then pretty much drag and drop in lush 7 and 8 channel samples.

I’ve discovered that unless I’m super strapped for time I rarely need to go hunting for expensive ‘third party libraries’. I can usually set aside some time to ‘build my own’ using the included content…quite often starting with an existing base patch and making a few minor tweaks. If I do need a super realistic acoustical third party instrument library with 200 articulations and 27 velocity layers in a hurry…I can always buy the library and use their included ‘free player’.

H5 is Well worth the money if one actually digs in and uses it :slight_smile: Sometimes we get consumed with what is NOT on the table, and miss out on all the great stuff that IS.

It’s not for everyone…that’s why they have trial versions.

I’ve already set aside budget for H6. It’s going to be EXCELLET!

I’m sure you are right. I just find myself always gravitating towards Kontakt. The idea of trying get back into H5 just does not excite me.

i just got H5 for $200.

i love it.

i can’t bring myself to go the Kontakt route.

seems too strong-arm-ish to me.

as it stands H5 is pretty danged amazing! plus the UI is exactly how i think coming from a 3D CAD background.

but i am only now coming into it.

for what i spent compared to what i would have to spend for Komplete/Kontact (full) - no comparison.

I love HALion too its great instrument .
but thats not the issue, there has been no support for it
no fixes for over a year no new content,
I can’t use it

i guess i can’t speak to the lack of support, other than the 2 recent support requests i’ve submitted with no answer.

i did get an email asking me to complete a survey about my customer experience.

pretty funny in that i have no customer experience with my 2 requests.

i’m a low level synth/sample user, so H5’s current state is enough for me.
most of my stuff is tracked guitar, bass, and voice.

but i can imagine users who depend on this type of instrument day in day out getting upset.

Halion 6 looks like it might make NAMM 2017.

so, other options that i see:

MOTU Mach 5
UVI Falcon
Komplete

all 3 very expensive, especially Komplete - that looks like a huge hole ($$$) i’d rather not peer into.

what is everyone looking into as an alternative to Halion?

  • i still can’t get the HSO trial to run properly.

THIS HAS BEEN THE HISTORY OF HALion SINCE IT CAME OUT in 2000…

NO ONE CARES FOR IT… I’ve been making samples and now none of my presets show up after that update that they made a while back… I thought hmmm didn’t notice that update but actually it screwed up more… I can see it has now User icons in the loader but they come out empty and nothing shows up… I see my name and manufacture grayed out when scanning…

I’ve always been a hardcore HALion supporter but I’m reaching the end of the line if they keep doing this… Its nothing new… they always leave HALion behind. and a new one may come up but the old one Still bugging the heck out of us…

If you make a patch now and save… it does not come out no matter what I do unless I export it with samples and loaded manually…

COME ON Steinberg… WE invented VST and other companies are taking it by storm… HATE kontakt crappy effects and it can let me insert scripts and add graphics to my content. We have a MACRO TAB that has been empty since HALion 4 came out, you should be able to load it with author artwork and simple go to parameters via simple script and so on…

…there is no excuse for this type of behavior.

I’m beyond led down…