Why can't I get the grace-period update to C6.5?

I’m repeating here a post I added to a thread in the less prominent C4-5 sub-forum:

Take it up with either Steinberg support or your reseller. I’m sure they’ll help you further since you have a valid 6.5 license. This is a user forum. Another thing you might try is download the 6.5 Trial (if it’s still up). With your license it will just be the full version of 6.5.

^
Thanks, Arjan P.

I can’t find a 6.5 demo, but I have found a link to updates C6.5.0, 6.5.3 & 6.5.4, here:
http://www.steinberg.net/en/support/downloads/downloads_cubase_65.html

The 6.5.0 one is 740MB, and the text above it says:

CUBASE 6.5.0 UPDATE

Download the update to Cubase 6.5.0 from an existing Cubase 6.0.x installation here

so that looks very much like what I’d need - ie it looks to me like what you could use to implement a paid update from 6.0 to 6.5 (and then follow up with the 6.5.3 & 6.5.4 updates).

I’m not misreading that, am I?

The 6.5 demo is available, I grabbed it last week while waiting for the box. A little legwork is all it takes to find. Heading out, ATM.

Yup,that link will work. I did update 5 days back