I’m running Cubase 10.5 Pro on a Windows 10 on a newdedicatedi7 8 core Processor (with 32G Ram) Music PC.
I have a template that I have used for a number of years. Of course I have tweaked it here and there but I have a base template from which to build. According to the track counter above the inspector, I have around 70 tracks.
I have all my plugins and virtual instruments disabled in the template but when I load it, it is a toss-up whether it will load or not! It can take around 30-40s on a good day around a few mins on other times and just hang 50% of the time. Then I have to go into Task Manager and End Process and try again. If that fails, then I reboot and it will load the next time.
I have watched the progress dialogue every time it loads and there is no indication that it gets stuck on a particular Group, track, FX track, library or instrument, etc. It does get stuck and it will display the Group, Plugin, or track that it gets stuck on. As I said, it is different every time.
So I have rebuilt the template from scratch using Cubase 10.5 Pro the other day but I do not notice any difference! that is, it is still hit and miss when I load the template. BTW it is just the same when I load a project that was built from the template but takes longer… if it loads at all.
Just to be clear, Cubase itself loads in around 10-20 seconds, every time, so no problem there. It is when I create a new project using the template. This has happened on my previous Music PC but I hoped for better on this machine.
You can try to start Cubase in Cubase Safe Start Mode and start it with internal plug-ins only. Does the template open now? If yes, then problem is in any 3rd party plug-in.
You can also try to use Microsoft ProcDump utility to create *.dmp file of Cubase freeze and share it here to be able to resolve it and find out, what’s going wrong.
Good point!
I think you could be right that it is a 3rd party plug-in. I’m only using two Steinberg plugins at the moment; REVelation and PADShop everything else is 3rd party.
How do I start
Cubase in Cubase Safe Start Mode
?
I will look into Microsoft ProDump over the weekend
I have found out how to use the Proc Monitor in Windows.
I have just created and loaded 12 new projects from my templates… this time they have all loaded correctly! Bloody typical!
I will continue until I get a ‘Hang’ again and then post the dump file.
Thanks again Martin, I will look into starting Cubase in safe mode and without 3rd party plugins, when I have issues.
It’s great to know.
I did get two hangs today and I got the dump file but I couldn’t open them as they were 11.5 GB or so my OS informs me. From further reading it looks like I have to download and install a Process Monitor. I’m looking into to that now.
Okay, I’ve been playing around with this for a number of hours today and yesterday to try and get to the bottom of this. It is a real creative killer! I have spent hours and hours perfecting the right template for my workflow. Since upgrading to 10.5 I have suffered with this issue. It was bearable (just about) in 10 and 9 but now it is driving me mad!
However, my template has the the groups/stems all setup along with one effect (REVelation) enabled along with a whole bunch of VSTs already routed BUT… all are disabled apart from Superior Drummer 3. This template was totally re-written in 10.5 as I have heard of issues with templates written in earlier versions, so to be sure I have re-written it.
When I launch Cubase I’ve been watching the performance in Task Manager and I get the following: CPU = 23%
Memory = 25%-30%
and
CPU = 8%
Memory = 11%
with 3rd party plugins disabled. so, no issue there.
so it is looking like one (or more) of my 3rd party plugins… no surprise there really (as Martin said) but which one???
I have also run a Process Monitor while loading Cubase and I couldn’t really tell if anything was wrong because Cubase would eventually load. I have made a ProcDump file and analysed it. I’m not sure what I’m looking for. There are some warnings but are they normal or what you would expect?
PLEASE NOTE: the attached file is a text file of the analysed ProcDump file since this file was 10+ GB
There is Battery 4 plug-in mentioned. Could you try without this plug-in?
Then there is PACE mentioned. Do you use any plug-in using PACE iLok? Make sure your PACE software and driver is up to date please. Also make sure the plug-ins using iLok up to date. You can also try to start Cubase in Windows 8 compatibility mode.