windows 10 update 2004 audio?

Cubase
,
1

I see the 2004 update has caused some people problems, but I haven’t found my issue. (I’m guessing this has something to do with the update.)
(I thought I was having problems with Dorico too, but it turns out it’s with NotePerformer.)

I got a new laptop recently: Asus VivoBook 17 - AMD Ryzen 7, 20GB RAM

When I play a project in Cubase (10.5.2 Pro) the sound crackles. If I export it, the wav file sounds normal.

At one point, when working with the Dorico staff, they thought it might be a problem with the integrated sound card that comes with laptops.
If that’s the case here, would getting an external sound card help?

Thanks.

2

Hi,

Try to increase your Audio Device Buffer Size, please.

3

That actually makes it worse. I tried 20, 50 and 100 ms

4

Hi,

What type of driver do you use, please?

You could also use LatencyMon utility to test your system.

5

I see two:
AMD High Definition Audio Device
and
Realtek (R) Audio

6

Focusrite Scarlett 2i2 (2nd or 3rd) gen will fix your issue. use it’s ASIO drivers.

7

That Works!
I have a UR22mkII but didn’t have it plugged in (I just wanted to do some editing - I wasn’t recording)
Playing through that works great. Thanks.