Windows 11 - Constant Audio Drop outs

Cubase
#1

Hi everyone - I have been using a Windows 10 - 7th Gen i7 with a Motu Audio Express for several years with cubase elements 10.5 and 11 for several years now without issue.

I recently upgraded to the following set up

WINDOWS 11
AMD Ryzen 5600g - 6 cores - 12 threads
MSI x470 gaming plus max motherboard
32gb DDR RAM
8TB HD (OS ON 1 TB NVME)
MOTU M4 (ALSO TRIED THE AUDIO EXPRESS)

My issue is I am getting regularly total audio drop outs on a track that opened and played rock solid on the old hardware.

I have tried disabling multi processing, disabling uefi , activated steinberg audio power scheme - ive even frozen channels and instruments to reduce load and the problem persists.

I have also changed the windows 11 power settings to high performance and have done the same for gfx card.

I am out of options as I now have a high powered but useless PC (for cubase anyway)

Can anyone please help - I even went out and bought the Motu m4 thinking it may just be the bottleneck of the audio express…but the problem persists regardless of audio device used.

#2

I don’t think it is win 11 as I run on win 11 with a i9 9900 processor and it’s running fine. These days I make sure I buy a computer that is designed to work with audio well.

1 Like
#3

Surely the hardware cant be the issue? Ive gone for the best spec I could afford.

Any suggestions?

#4

@kegzi_mc Have you tried running LatencyMon?

#5

Hardware should be no issue.
I have a Ryzen 7 5700G on Win11.

Make sure the drivers are really up-to-date.

1 Like
#6

Just to let everyone know after much messing around (including driver updates and a full bios flash) …all to no avail…

The issue turned out to be Isotope Ozone VSTi making license calls home and failing - i reinstalled and re authorsied it and everything is now rock solid.

3 Likes
#7

OK, That’s good to know, there were several users with similar problems… so one more thing to look at…

#8

Precisely…at least it will be known that this Vsti can cause this type of issue in certain scenarios…