Cubase 9.5.10 crashes while working right after start up even though the start screen is shown at first. (The computer works just fine otherwise)
The article says, (the crash dump files list a crash in the imagegenerator.dll) but where do I find the file and is it important for the Steinberg support to read?
At Steinberg Support an Article highlights this issue.
Now I have tried all the workarounds but have not found a solution to this issue yet.
I believe there is something with the graphics (as in the article) but if Cubase 9.5.10 crashes should I go back to Cubase 9.0 and still hope I can open the projects I did yesterday in Cubase 9.5.10?
UPDATED POST: Started Cubase 9.0.40 and the same issue appear. Neither one works at the moment
Where do I find Cubase 9.0? It seem I can only download 9.0.40
I have the latest Cubase 9.5.10, Windows Pro 10 Update, the latest drivers for NVIDIA graphic (but have tried to roll back Driver as well but it failed).
I have had this problem a month ago and the store where I bought the computer was really surprised because the computer is completely new (and very powerfull). They installed all kinds of drivers, mb_driver_chipset_intel_x299series and mb_driver_intel_me_x299series etc and after that the computer was ok.
It would be great to have an solution from anyone here at the forum, insted of go back to the store with a functional computer who is working fine but not with Cubase Pro 9.5.10.
All the best
Windows 10 Pro
Intel i7-7820X CPU @ 3.60GHz
Ram 32 GB
64 bits OS, x64 based processor
NVIDIA GeForce GTX 1050
BenQ PnP screen
BenQ G2420HDB (Digital)