Hi,
The past few days, WL is quitting with no warning.
It happens while playback, while editing, it can happen anytime. I loose all my plugin tweaks each time, time consuming and frustrating.
Also, I get clicks or crackles in about 1 out of 3 renders. I use external hardware as well as plugins in the master section.
How should I troubleshoot?
Windows 10 home
Asus AMD based PC with 16 GB
Prism Lyra2, latest drivers.
This is a new problem, I’ve had errors previously in renders, but much rarer.
Since the last Windoze 10 update, I have had WL quit without warning a couple of times (as in just vanishes from the screen). I have linked this to the ‘security scan’ in Windows security and it only ever happens when WL is idle.
But apart from this I am afraid I haven’t experienced anything like your issues.
Are the render errors dependent upon specific plugins? If so, have you tried using the VST3 versions.
I am running WL 9.5.5 on Windows 7 Pro and have experienced the same problems. Maybe something changed in 9.5.5??? Everything was running smoothly in the previous version. FWIW
Hi PG,
I actually had the priority set to “real-time”, changed it to high and it is now a little better. It doesn’t crash as often, but I have had a couple of crashes while working, and quite often Wavelab is gone after I take a 5 minute break and get some more coffee. This was not the case in the previous version.
How can I roll back my WL version?
Hey, yes please! I just uninstalled and reinstalled 9.5.1 from the Steinberg installer app, so 9.5.3 update would be great!
You probably need my email?
OK, cool. V 9.5.1 also suddenly quits by the way, but way less often. Probably a combo of problems my end and the recent update.
Is there any logging, anything I could send you too read some explanation for this from?
Under Windows, you can generate one crash dump from WaveLab if you do so:
While pressing the Alternate key (press first and maintain), select “Global preferences” from the WaveLab menu with the mouse.
In that case, there is a new tab called “Diagnostics”. There you can activate several functions.
Activate the option “Enable crash report”. Quit and relaunch WaveLab.
If a crash happens, one crash dump is generated.