Windows 8.1 64 bit, Asus laptop AKG55 with Intel Core i7-3610QM CPU @ 2.30 Ghz, RAM 8 GB, SSD hard disk. Windows is Finnish language version.
Wavelab Elements 8.0.4
Problem: The WL Elements software won’t even start. Timeglass spins awhile, then dies away, then happens nothing.
Created a restore point. (Call it intuition…)
Then installed said WL Elements 8.0.4, registered it with that software key thingie (so licence resides on hard disk, not in a plastic usb-stick.)
Did the moves that should make Steinberg and the licence controlling software and the WL Elements software and everybody and their uncle aware of each other and of the proper licence code’s existence.
Then double clicked the desktop icon to run the program.
Waiting, waiting, timeglass spins, then just dies away.
Then tried to run the program from its original location. Same difference. Not starting - meaning nothing else than sta timeglass is visible at any given point, no Steinberg logo, nothing.
Read a lot of forums. Someone somewhere seemed to have had an identical issue which he solved with friends’ help - alas he did not tell how.
As I had other stuff to install and did not want to have a non-working Wavelab Elements issue residing “on the bottom” I restored the laptop to its pre-Wavelab Elements state. That is where I am now. So to be clear: WL Elements is not installed now.
Could someone who really might know what this is about, give me a hand. Before being any wiser on the issue I am not too keen just installing the software and then messing with half the registry following someone’s guesses what might or might not work - without myself understanding anything about Windows registry. And I know more about African clicking languages than I do about Windows registry.
So help from Steinberg, or someone having clearly solved same issue or knowing otherwise what this is about, or having a pretty good educated guess would be greatly appreciated.
I can, of course, provide the relevant program keys via email to Steinberg support if that is needed. FWIW, the PC has an SSD, not a “regular” hard disk.
Thank you for even a little bit of help, even if you can’t just solve it outright in an instant.