Hi Steinberg team. Back in October 2019 I purchased Cubase 10, I am pretty sure it came with a free upgrade to Cubase 10.5 and I thought I had upgraded to 10.5 but it was actually 10.0.5…
Thinking I had Cubase 10.5 I purchased an upgrade from 10.5 to 11 only to find the activation code wont work because I have 10.0.6 (after last update).
I have read through the forum and see that Steinberg has to instruct the asknet to change the upgrade and charge any additional fee but there is no Steinberg contact form for NZ, it just points me to the local agent who wasn’t involved in the upgrade purchase.
Please let me know how to contact Steinberg support from NZ.