Yamaha support blocked my email

They claim to want a response but it doesn’t work. I couldn’t authorize my wavelab trial without installing Firefox because it didn’t work with Edge.

I’m not feeling very confident in this company when such basic stuff is broken.

This message was created automatically by mail delivery software.

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supportreply@yamaha.com:
SMTP error from remote server for RCPT TO command, host: yamaha-com.mail.protection.outlook.com (104.47.73.138) reason: 550 5.7.1 Service unavailable, Client host [82.165.159.133] blocked using
Spamhaus. To request removal from this list see https://www.spamhaus.o
rg/query/ip/82.165.159.133 AS(1440) [MW2NAM04FT013.eop-NAM04.prod.prot
ection.outlook.com]

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Received: from Roberts-iPhone-2 ([66.208.214.50]) by mrelay.perfora.net
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for supportreply@yamaha.com; Sun, 19 Jun 2022 02:10:54 +0200
MIME-Version: 1.0
Date: Sat, 18 Jun 2022 19:10:52 -0500
From: Bob Olhsson olh@hyperback.com
Subject: Re: Your Steinberg Support Case:
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Thread-Topic: Re: Your Steinberg Support Case:
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References:
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To: Yamaha Support Group supportreply@yamaha.com
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So you can definitely trust Yamaha, but not your own mail provider.
The mail header you’ve posted here show that you are blocked by a Spam service named Spamhaus. That means the IP address ( 82.165.159.133) is listed in a spam blocking list. You can check it yourself by looking at check.spamhaus.org
It seems to belong to the German provider Ionos, so talk to your provider.