13.0.40 crashing when hitting F3 MBP M1 Max

@Martin.Jirsak

Just got to the studio today and this hasn’t fixed things on my windows 11-AMD7950x machine :frowning: I can’t open the mix I did recently without it crashing when I hit F3. I’ve resaved the project with the meter bridge dissbled.

Dumps too big to upload so here 's ZIp with the last 3 today…

M

it seems this is project specific, so I’ve sent you the project in a PM

M

Hi,

Did you switch the meters to the Wav-view, please?

they were on the wave view but i dissabled the meters completely and then re saved the project.
I also tried with the PPL and it still crashed.

M

Hi,

Could you try to open the MixConsole, switch all meters to PPM and the close MixConsole or quit Cubase, please?

OK, Did that. Saved project . Opened project , hit play and it froze with a zipper sound coming from audio interface then poofed to the desktop.

Cubase 13.0.40 64bit2024.6.5 10.27.54.116.dmp.zip (775.1 KB)

Hi,

This crash happened in the
ACQUA_15a7c0000+0x143b5d
plug-in.

no idea what tht is, is there any other info to narrow it down?

here’s another crash trying to open it .
Cubase 13.0.40 64bit2024.6.5 10.54.52.183.dmp.zip (999.4 KB)

Ok, found it.Acustica Dove. it doesn’t crash Cubase Mac OS or crash Studio One or Reaper windows… strange.

I’ll speak to acustica, I know what they’ll say though… it’s a steinberg problem!

M

Hi,

ACQUA_135c60000+0x143b5d
again.

thank martin. Funny thing is if i reload the plugin it’s fine, the issue is coming from the project created on MacOS isn’t transfering to windows.

At least I’m aware now and can continue working.

M

Hi,

Please make sure, you have the latest update of the plug-in installed.

Hi,

The hotfix has been released.