15's Hub custom folder locations not displaying any projects

Figure a picture would be the easiest way to show. There are no projects showing up in my selected folder. Tried restarting Cubase, etc., but nothing.

Do I need to do something to get it to scan?

How many levels of recursion does the scanning perform?

That’s Windows? Is there a Privacy setting for the filesystem?

I use that setting with a main project directory that has a sub-directory for each project, and it works. When you add the location in Hub Settings, it will (should) instantly update the Hub window.

Windows on ARM, specifically, I won’t be able to try it out on my desktop until the end of the year. I can check if there are permissions but generally Windows doesn’t really have them.

Edit: yeah everything is set to full control for all users

Edit2: It seems to work occasionally? I loaded up cubase 15 just now and the list was populated. Quit and restarted and it was empty once again. Tried a few times and it stayed empty. Restarted the pc and it populated the list. Quit then reloaded and its empty once again :thinking:

I have the same problem on macOS 15.7.2 on M1 Mac. Sometimes populated, most of the time empty.

I already tried to remove and add the projects folder, but it stays the same.

I hit this and resolved while chasing other issues but can’t remember the steps,

It definitely appears related to the scanning of the manually added directories/folders to the hub list in the hub settings, then the sequence of events relating to the timing of the auto scanning of those directories.

As I was also deleting all my Cubase 15 preferences files to trace a differing issue there is presumably one or more of those which may relate to the hub settings but I don’t know which preference file the Hub stores its setting in. (default.xml possibly). So deleting the preference files (all in my case) did initiate a rescan but of course with none of the manually added directories given they are in the preference file.

But it seems to indicate rescan at boot at least, how often after that is unknown.

Hope these observations are of assistance to any bug trackers.

David

I rebooted my Mac, my projects in the hub populated again. I just clicked the hub-settings to rearrange Templates and Recent and my projects list in the hub is empty again. Strange.

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Hello
I have the same issue on my mac book pro M1.
Did you figure out how to display your projects?
Or do we need to wait for a fix in new version?

Thank you.

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sometimes it works after a reboot. It’s clearly a bug in cubase.

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I have reinstalled cubase 15, reboot it several time but still empty.
I hope they will fix it next release because it sound a nice feature.

same here on my Windows 11 system (24H2). No projects from custom location drive C: are displayed. Regardless of the storage location. That is, within the user area or outside the user area. Also starting with Admin Rights doesn’t change anything. The new hub does not like my drive C:. But it displays projects from drive E: perfectly…

It’s weird, sometimes it works after a reboot, sometimes it doesn’t. Not sure why.

no difference with 15.0.6

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same here, still no projects listed from my C: drive (but from E: it is working). I hope they fix it with the next hub update:
https://forums.steinberg.net/t/really-struggling-with-the-new-hub/1013939/45

Should probably tag this as an issue and/or report it directly to Steinberg if you haven’t already. They may not be aware.

Pete
Microsoft

I already opened a case for another issue. How can I flag this thread as an issue ?

Only OP can. You’d have to create a new topic.

@chaosbringer , can you flag this as an issue? Thank you.