[2.2.33] DMXIS doesn't work starting from version 2.2.31

VST Live
1

Hi team,

a few days ago I started using the ENTTEC DMXIS hardware/software system again to manage the DMX lights (I have a large personal archive of programming for this system) and I discovered to my regret that the VST no longer activates communication with the hardware control unit.

Going back through the versions of VST Live 2 I discovered that up to 2.2.30 the DMXIS worked perfectly and that from 2.2.31 onwards the correct functioning was lost.

Going deeper I noticed that in the DMX Setup it is reported:

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The first line is the one relating to the DMXIS device that is evidently not correctly recognized in version 2.2.31 or later, in the second line instead the information relating to the device correctly recognized in version 2.2.30.

Waiting for feedback and hoping to recover the correct functioning of DMXIS as soon as possible, thanks. :slightly_smiling_face:

2

Hi team,

I just tested my DMXIS behavior again with version 2.2.33.

The DMX device is now correctly recognized, as reported in the DMX Setup:

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However, there is still an anomaly in the operation: in practice, if VL 2 is started after the USB device has been connected, the DMXIS VST remains in the offline state, without switching to the connected state.

On the contrary, if the USB device is connected to the port after VL 2 has been started, the DMXIS VST switches correctly to the connected state and starts working without problems.

Still waiting for your feedback, thanks.

3

This is an app for live usage. Why would we want to see rescan devices then complain to Steinberg because clicks and pops?

4

Hi @fkalmus,

thanks for your consideration, but, honestly, I didn’t quite understand what you wanted to tell me. :thinking:

With versions 2.2.30 or earlier of VL 2 to obtain the correct functioning of the VST DMXIS it was required:

  1. Connect the hardware device to the USB port
  2. Start VL 2 and the project containing the VST DMXIS
  3. The communication between the hardware device and the VST DMXIS contained in the project starts correctly

If I apply this procedure with version 2.2.33 the hardware/VST communication does not start, which is why, with the current version, to obtain the correct functioning of the VST DMXIS it would be required:

  1. Keep unplugging the hardware device from the USB port
  2. Start VL 2 and the project containing the VST DMXIS
  3. Connect the hardware device to the USB port
  4. The communication between the hardware device and the VST DMXIS contained in the project starts correctly

I hope I have better explained the behavior that I consider anomalous that I am obtaining with version 2.2.33. :blush:

5

… we will check and get it fixed, sorry for it,
Michael

1 Like
6

Only that rescan connected devices is not a must for me this case. So I can live with connecting all devices, start VSTL and use.
(Your problem is that USB2DMX is not working when connected afterwards, right?)

1 Like
7

Thanks, @Spork :blush:

8

No @fkalmus. my problem is that the connection between the DMXIS software (VST) and the DMXIS hardware doesn’t work when the USB device is connected before running VST Live 2. :wink: