9.5 crashes on eLC


I just did a fresh install of Windows 10 Home, and a fresh install of Cubase 9.5.
Cubase crashes on startup at ‘eLC’.
I tried reinstalling Cubase and the eLC, but still no startup.
How to fix this?

Please help me, I just bought 9.5 but I can’t work for 4 days now

Hi Tom,

This might be worth a shot: Did you download and install the November 14 version of eLicenser software from here:

Also, do you have Microsoft .NET Framework 4.0 installed for your Windows instance?
If not, go here and install:
(Note: If one of those installer links doesn’t work, you may have to search around for the correct .NET 4 installer for your Windows instance.)

The same problem on Win7. I already updated eLicenser and I installed Microsoft .NET Framework 4.0 for Win7 64
Can Steinberg fix it or can I get my money back?

Have you fixed the problem?

Thanks for your reply.
I tried both things but it didn’t work, the problem is still here, doesn’t load on eLC.