I’ve got an early usb dongle that I got with SX1 in around 2002. Had no problems at all upgrading from SX3, 5, 6, 6.5, 7, 7.5, 8, 8.5, 9 and now 9.5 working fine. Don’t think it’s to do with the age of the dongle but they might just be breaking down. Hope mine keeps going for a bit, it’s physically bent but working
Just thought. I did have some troubles a while back with it plugged into my USB hub. Works fine plugged directly into the USB ports on the PC.
Yeah thanks. A newer one would indeed probably be faster. Just don’t want to pay out for a new one when this one’s still working for me at the moment. With all the updates i’ve had since 1992 I think Steinberg should send me a new one.
Thanks Romantique Tp. You we’re right. Just replaced my 1st gen dongle and CB9.5 loads at least 2X as fast. It was working ok and I was used to the loading speeds but I’d now recommend anyone with the first gen (really long) dongle to upgrade, it’s worth it.
Looks like it’s not registering on the Steinberg servers. Have you tried clicking the ‘maintenance’ button in your eLicenser Control Center?. Also worth checking that you have the latest elcc version installed.
Otherwise you might have to contact support.
I am still getting problems with loading Cubase 9.5 even with my new dongle (with my PC). I am getting the Cubase 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Granted I have Cubase 9.5 as a short cut on my computer. Sometimes it loads and sometimes it does not. Right now its on Initializing VST Mixer as it loads and its stuck on it. I have Cubase 9.5.10 and have done the Maintenance with the Elicenser Control Center
Please note this problem is mostly with Cubase 9.5 not 8.5
–I have a new Dongle
–I have the latest elcc version installed
–I get still the message:
***eLicenser Control - Error ***
Applcation “Cubase / Cubase Artist” has caused the following error:
An important service has become unresponsive …
-WITH Dongle or WITHOUT Dongle; I get still the message: ***eLicenser …unresponsive… .
–The problem is only for 64 bit versions of Cubase (and Halion …)
Edition: Windows 10 Home (64 bit)
OS Build: 16299.125