Hi there,
Background
by using the Steinberg Download Assistant to install Cubase Pro 12 on a second PC I run into the same original problem (Java error). The first solution from @Josh_Leon_Wilson and Romantique_Tp solved the Java error for me so that I was able to Download everything but still I could not install anything (same issue as @Josh_Leon_Wilson reported on september 09).
Installing the packageCubase Pro 12.0.40 - Application (required) manually did not change the problem but I noticed that this package did not install any *.exe file as @jaymz mentioned. So I reproduced the scenario from my first installation process which was in may 2022 on an another machine:
First, I deleted the version 12.0.40 in Windows apps and features. Steinberg Release Notes showed me that it must have been version Cubase Pro 12.0.20 in may 2022. I downloaded the version from steinberg support, installed it, then started the assistant again and now, everything worked like a charm. I guess that is why the file name has this additional mention “Application (required)” (~;~)
Solution in a nutshell:
- As mentioned previously: Create the C:\Program Files\Steinberg\Install Assistant folder manually.
- Download Cubase Pro 12.0.20 from
https://
o.steinberg.
net
/en/support/downloads/cubase_12/cubase_pro_12.html (scroll all the way down to OLDER CUBASE PRO 12 INSTALLERS) - Install Cubase Pro 12.0.20
- Restart Steinberg Download Assistant.
Now installation of all packages should work - at least it did for me.
(Since step 3 creates a Steinberg Install Assistant.exe in the Install Assistant folder one could probably skip the first step because this missing exe was probably the key issue. Anyway, I did not test it this way. )
Hope this helps some of you who - like me - did not realize the hint in the file name…
Regards