Had power cut out right after I saved and as expected, something was going to go wrong. I can’t re-open the project because the PLAY plugin had some big error.
Happy enough that it detected which plugin was giving the error but I don’t know how to resolve it. I opened the project in safe mode and re-inserted my other plugins one by one, but even on a new empty project, Play doesn’t load and I get this message and the project crashes. Kontakt and Archetype plugins are fine, same for everything else as far as I’ve seen.
The crash is in the Play.vst3 plug-in. Please, get in touch with the plug-in vendor.
You can try to start Cubase in the Cubase Safe Start Mode and disable the 3rd party plug-ins. Then, open your project and save a new version of the project.
Seem like Play is screwed up. Un-install Play, delete all the folders you can find in Program Files etc, then re-install Play.
Also, Play is being phased out by EastWest, it no longer appears in their Installation Centre. Download an installer while you can.
I uninstalled PLAY manually from windows uninstall applications and also deleted it from the VST folder for Cubase. Is there another location I need to delete anything else?
I was able to save the project by using the method, but can’t load in PLAY plugin since that keeps crashing it.
Contacted East West support to try and resolve but I’m going crazy, it’s not working even after doing fresh install of the plugins. Even in an empty project.
If you’re brave and have some experience with Windows you can try the following:
After the uninstallation you can clean the registry from all of the play’s traces by going to “run”, typing “regedit” without the quotes, choosing “computer” on the left pane, edit, find, on pop up type “play” or what you like to find and when you get the first result you can delete it, after that, you can hit F3 each time and will bring you to the next key related to play or what you’ve written.
BE VERY CAREFUL with what you’re deleting because it is dangerous to delete a key or a string that you actually need. Messing with the registry can make your system corrupt or so.
There are third party softwares that can clean the registry from junk but I don’t know if it will help in your case
