Accidentally activated USB e-licenser. No way back?


I just bought Dorico and, unaware of the implications, I activated it using the USB e-licenser in the package. I’m using Dorico on a laptop machine which I frequently take with me, and this means that I have to take the USB device with me wherever I go, which is a nuisance.

I now read that there’s no way I can move a license back to the “soft” e-licenser, but was hoping the support team would be somehow able to help me and revert to a soft license? Again, I only need to use the license on a single machine.



Dear Uri,

I am very sorry, but there is nothing we can do about this.

As soon as a license has been downloaded to a USB-eLicenser, there is no way back onto the hard disk.

Thanks for your understanding.

But does Dorico support soft elicencer? I understood it was key only regardless?

Please have a look here:


Hi Anja,

Thanks for your reply. I understand but this just feels wrong. A license protection mechanism should not prevent your users from using the software in a certain way that’s available to other users. I have to stress that never throughout the license activation did I see a message saying the process is irreversible, or explaining the implications. I can’t believe I now have to worry about taking the USB key with me every time I leave.

One more point - even if there’s a technical limitation with the e-license technology - I imagine you could at least give your laptop users a 24-hour grace period in which they can work away from the studio before re-connecting to the USB key. The software just threw an exception and did not even allow me to save my work.

Please pass this on to the development team.