Activation code already used

hello,
I’ve been trying for two weeks to download and activate this product and its bug after bug after bug. i’ve finally installed cubase ai and when i launch it it says ‘no valid licence found’ and after i entered the activation code it says ‘code has been already used’. i cant reactivate the elicencer because it says there is no elicencer to reactivate. i’ve sent an email to my local support… no answer. nothing.
i kinda don’t know what to do right now and this is the only place where i can maybe not be ignored so hey let’s give it a shot :smiley:
thanks in advance

I have the same issue and came to this forum in search of answers…Someone please help!

I have the same problem. Has anyone helped you yet?