Activation Code Not Worked - Now I Can't Open CuBase

Cubase
,
#1

I recently bought a Zoom microphone which came with CuBase Pro 10.5 software. I downloaded it, installed it, and activated it. However, when I now try to open CuBase I now get the message:

‘No valid license found. The program will quit now.’

There’s an option to ‘start license activation’, so I try this again and re-enter the activation code. I then get the inevitable message:

‘The activation code has been used already. An activation code can only be used once to download or upgrade a license.’

Is there anything I can do to resolve this?

Many thanks in advance!

#2

Cubase Pro doesn’t come free with devices. You need the version described in the Zoom device’s doc.

#3

I’m such an idiot - you’re absolutely right! In my excitement I overlooked that it says Cubase LE in the doc.

Facepalm!

#4

:smiley: Welcome to the forum

#5

Sorry, me again…

I’m still experiencing the same error messages with Cubase LE, probably because I’ve registered the activation code incorrectly. Any suggestions what I should do? Contact Steinberg and request a reactivation?

#6

There’s only one way to enter an activation code:

elcActivateCode.png
elcActivateCode.png463×774 93.4 KB

#7

Damn, I don’t know how I’ve managed to kock this one up then.

Thanks for your help (and patience!), I’ll get in touch with Steinberg.

#8

What shows up, if anything, when you log in to your MySteinberg account?