Activation code situation

hi guys, sorry if this topic is duplicated or something but after set up my new macbook i re install cubase 11 elements and once i try to enter the new activation code, i get this message:

[Uploading: Captura de Pantalla 2021-02-01 a la(s) 16.55.38.png…]

and now i don’t know how to get a new e-licencer code to then get a new activation code, i feel like im stuck on this, so, someone can help/guide me to solve this?

thanks in advance!

Hi and welcome.
Do a search for Steinberg elicenser reactivation

i didn’t found any similar issue, so im still stuck :frowning: