I bought a zoom 5 and downloaded the free WaveLab Elements. I used the number on the Zoom card to download, and then got the email with the activation code. I entered that into the software based key (not the USB key, but the one with the hard disk icon). I then tried to open WaveLab and got a “no activation code” message, and opted to re enter the activation code. At that point, I got a “this activation code is already in use.” But I still can’t use WaveLab.
How do I proceed?