Hi all,
Ai appear to be tying myself in license and activation knots!
I’ve been using Cubase 10.5 on old PC (PC 1) for a while now but need to move it on to my new PC (PC2)
I followed the instructions on;
https://helpcenter.steinberg.de/hc/en-us/articles/206530004-Software-license-reactivation-requesting-new-activation-codes-
I installed the Elicenser control centre on PC2 and reactivated the license on the Steinberg website, which gave me a new license code(20 digit, 10 - 10)
I then requested a new activation code which I received by email.
I installed Cubase 10.5, but when I go to activate it on PC2, using the code received in my email, and also available in MySteinberg, I get a message stating the activation code has already been used.
I tried reactivate my license on the website but I can’t update the Soft-eLicenser as the code hasn’t changed.
Any idea what to do next?
Any help would be very much appreciated! this is slowly driving me insane!
Regards
My_Whitty