Activation problem after upgrade from Cubase Pro 11 to 12

Cubase
1

I’ve just purchased the upgrade from Cubase Pro 11 to Cubase Pro 12. I’ve downloaded and installed Cubase 12 and it seems to be running fine. I followed the suggested links with the Download Access Code which I’ve redeemed
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and then set to eLCC

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It all seemed to work fine with no errors.
However, when I log into my account on Steinberg I see this:

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Even though on my other monitor I see this:

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I’m ever so slightly confused - nor am I convinced that he licensing model used by Cubase is World Class, even though I love the software!

2

You be the judge.

What does the Activation Manager display? Are you logged into the same account in that, as you are in the Steinberg web portal?

1 Like
3

Thank you. That’s fixed it. I had no idea that there were so many separate applets for this - why not bundle the activation manager with the Download Assistant?

Anyway, all now happily activated. Time to make some music!

1 Like
4

Actually that’s a great idea, a download , activation and control center all in one.

5

Paid for Upgrade from 11 to Cubase 12. Installed it.
Today I received an email stating that I need to “Verify pending license”.
Clicked on the link, eLicensers says No license to Upgrade.
To be honest it is very frustrating.

6

Please read the solution in the first post in this topic:

7

Verification Pending, expires on 10-24. Yes, the same email.

8

This problem is exist and this is such a shame!

9

Where can I get this “Access Code” from? Should I search for it on Google?

10

I’m sorry but it was a while ago and I can’t remember!

11

can you imagine, we pay money and after that we need to search for some “access code” in order to be able to use this software. So sad.

12

I feel your pain. However, this is a one-time only thing, after which the software itself is fantastic, and you’ll soon forget! At least I did.