I’ve just purchased the upgrade from Cubase Pro 11 to Cubase Pro 12. I’ve downloaded and installed Cubase 12 and it seems to be running fine. I followed the suggested links with the Download Access Code which I’ve redeemed
and then set to eLCC
It all seemed to work fine with no errors.
However, when I log into my account on Steinberg I see this:
Paid for Upgrade from 11 to Cubase 12. Installed it.
Today I received an email stating that I need to “Verify pending license”.
Clicked on the link, eLicensers says No license to Upgrade.
To be honest it is very frustrating.