Hi,
I got a copy of Cubase LE 5 bundled with a Lexicon Alpha DAW. I’ve followed all the procedures, eLicenser works and all that. Once I’m in the Steinberg page and I plug in my Soft e-License number I click continue. It then says the following:
“Your eLicenser with the number 3029645948 11723B7D0C was successfully registered.
Currently, there is no valid Steinberg product license found on this eLicenser.”
Link: https://www.steinberg.net/index.php?id=9083&L=1
In other words, we registered your product, but we’re not giving you the key. The website suggests these instructions to “solve” the issue (ie, reinstall everything) https://www.steinberg.net/nc/en/support/knowledgebase_new/show_details/kb_show/cubase-ai-or-cubase-le-456-registration-fails.html
I’ve reinstalled multiple times and the same page continues to appear - ie, they will not give me the key. I’ve emailed customer service and after a MONTH LONG WAIT they forwarded me the exact same instructions that are on the website which I had already said I had followed. I’ve installed all the latest version of the e-Licenser and uninstalled/reinstalled multiple times - it won’t work.
Can some one please help? I’ve been waiting 2 months to use this and it’s driving me insane.