[Answered] USB e-Licenser has not arrived

Hi there,

I have a feeling a post like this doesn’t belong here, but I wrote to Steinberg Online Shop Support on Wednesday and I haven’t received a reply yet. I also saw no way to contact them through social media.

So here it goes: I bought Cubase 10 (¡yay!) on May 17th and I still haven’t received the USB e-Licenser I need to start using it. Needless to say this is becoming quite the problem since I have several projects with deadlines and I can’t get to them because of this. Please help!

All the best,
Rodrigo Ruiz

Ok, I hadn’t seen this thread. This totally makes sense: Long delivery times / Cubase's 30th anniversary promotion - Cubase - Steinberg Forums That definitely answers my questions. I’ll just have to wait it out…

[EDIT: I just got my USB e-Licenser yesterday! Yay! Now I’m nerding out on Cubase. Bye!]