Anyone using an NI Komplete Kontrol M32?

Hi guys.
I had a list of questions but it’s hard to ask the right ones because the integration changes each time I boot up cubase!

Originally it offered me two choices in the studio devices setup:
Komplete Kontrol Daw (which the manual says is for Macs, I’m on PC) and Komplete Kontrol M32 MIDI. The manual says it should be just Komplete Kontrol, an option I didn’t have.

Komplete Kontrol M32 MIDI did nothing but Komplete Kontrol Daw did give me some control over cubase with the knobs, transport and loop switches, although the two strips didn’t work. The midi meter on cubase showed input but it wouldn’t play instruments.

But now it wont do anything, the Komplete Kontrol Daw has disappeared from the device list and M32 MIDI won’t do anything, the lights on the M32 don’t even come on. Tried different ports and re-install.
Also, I installed the full software package and ran it before using the keyboard as the manual suggests but in Cubase I don’t have any of the instruments or plug-ins that came with the M32. I’ve seen videos of them being selected in Cubase but I haven’t got them.

““The Instrument Tracks you talk about have “All MIDI inputs” or the M32 as MIDI input?””
““The M32 is in enabled in the “All MIDI Inputs” List in the Studio Settings?””

Doesn’t work with either Dirx and I’ve tried every setting in the Studio settings exhaustively and it’s still dead.

When you go to Studio Setup and click the “+” on devices what do you have in there? (related to the M32)
Also, what is showing in the little screen on the M32 when you are connected to Cubase?