Hello i would like to aks your help : on 30-09-2022 i purchased Apollo an now after reinstall Windows as C13 pro I can’ use the original acces code because it can be used only once.Please informe me how can I get a valid activation code.
Many thanks for your help
The best regards
Hi,
Isn’t this question for UAD?
Do I understand you correctly the problem is in the license? Is the license linked to the DAW? 
Which “Apollo” are you referring to? Is it the Padshop expansion by Dom Sigalas? If so, you probably just need to activate it in the Activation Manager. The Download Access Code is only required once in order to register the purchased license with your account.
If the license is still located on the USB eLicenser, the dongle must be plugged in to grant access to the expansion content. In this case there might also be a voucher present in your MySteinberg account that updates the license to the new licensing system.
Hi,
Great hit! Sorry for my nonsense answer then. 
I’m sorry I didn’t write correctly : it’s about the extension of Padshop -Apollo from Dom Sigalas
Martin.Jirsak via Steinberg Forums <notifications@steinberg.discoursemail.com> ezt írta (időpont: 2024. aug. 25., V 12:43):