ARA plug-in not loaded in Cubase

Hello and thanks for the help. I’m having trouble loading the ARA demo plugin in Cubase (Cubase doesn’t see the plug-in). Please advise on what requirements should be satisfied for the ARA-based plugin to be loadable in Cubase. Other DAWs (Reaper, Logic) load the ARA demo plugin just fine.

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Same here. It is showing up as VST3 but not as ARA. Do ARA plugins need to be registered somewhere in Cubase? From the debugger it looks like the ARA factory is not queried at all by Cubase.

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Hi,

Cubase and Nuendo only accepts ARA-Plug-Ins when they are located in
Win : C:\Program Files\Common Files\ARA
Mac : /Library/Audio/Plug-Ins/ARA

If you need official support inside the VST3-folder, please give us access to your plug-in. We’ll do some testing and if it’s fine, we’ll add your plugin to Cubase and Nuendo.

See you,
Michael.

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Ty, that was the missing link :wink: I did not even have an “ARA” folder there yet.

… create an ARA folder and it will work,
Michael.

I wonder how the whitelisting process works. Will Steinberg customers need to download a new version of Nuendo or Cubase to get the updated whitelist or is it downloaded from the internet? If an update is required, it might make sense for the installer to create a symbolic link to the ARA folder, otherwise we’ll probably get a lot of support tickets from customers that cannot find the ARA plug-in in the Extensions list?

… yes, the customer needs an updated Cubase/Nuendo version. That’s why we need access to your Plug-In. If the stability is fine, it will be added to the white list. “What?”, you see and I can understand it. But we wanted to have an stable ARA user experience. No Crashes. Crashes can happen on our side or on the Plug-In side. Nevertheless we are planing to release a Cubase/Nuendo without that restriction: Then, every ARA-Plug inside the VST3 will be supported. Our ARA support is now stable enough.
… but you can symbolic-link your Plug-In to the ARA location. Feel free.

See you,
Michael.