Artist 11 bought in July not upgraded to pro

Cubase
1

I didn’t know he existed (elicenser) . Bought the artist 11 end elicenser on july 16 . Elicenser was delivered on august 4th . Help me please!!! No money for pro 11. Installed artist 11 automatically pro 11 did not install help me please!!!

2

Hi,

The executable is the same for Artist and Pro. The license decides to start Artist or Pro.

3

I can install pro 11. I’m sorry but google translator is so good. Help me please, thanks for your attention

пн, 9 авг. 2021 г. в 18:04, Martin.Jirsak via Steinberg Forums <steinberg@discoursemail.com>:

4

Hi,

Why you can’t install it?

5

The problem is possibly that the update was bought during the sale, but the activation was done after the sale ended.

I believe this topic discusses it at some point: Cubase Studio Weeks - Sale