Artist Control and Remote Control Question

Trying to use my Euphonix controllers for more than mixing and tying it into the new Remote Control Editor. As a simple example, hooking the Cubase compressor up to the eight knobs on the Hardware (4 on each side of the touch screen), I can map the knobs just fine and they all have the right text and everything… BUT the switches don’t work. When I press one of the 8 hardware knobs it resets the value of that parameter to zero, instead it should, for instance, turn on and off makeup gain (or turn it to auto mode). So I take it Cubase doesn’t recognize the button presses of those knobs or do I have to fix some preference or such. Any help appreciated!