Hello,
I am using Cubase Pro 11 on Windows 10 and when I plug in my audio interface it doesn’t work, it doesn’t let me select the ASIO driver, only the WASAPI ones.
When I try to open the ASIO Generic Lower Latency Setup Driver this message shows up;
AsioGlld dll could not be loaded.
Any idea why this is happening? It has never happened to me before.
Any input would be much appreciated.
Thanks in advance.
hi tene92 - welcome to the Steinberg forums
You probably need to provide more information if you need somebody to help.
What audio interface ?
How are you selecting the WASAPI drivers ?
Do you normally use the ASIO generic driver ?
Did this work recently - what changed ?
Is the interface plugged in BEFORE you start cubase ?
Hello Dr. Strangelove, thank you for replying.
What audio interface ? The audio interface is the Komplete Audio 6 MK I. All the drivers are up to date.
How are you selecting the WASAPI drivers ? In standalone Kontakt. The ASIO driver shows up but it doesn’t let me use it. I click on it and nothing happens.
Do you normally use the ASIO generic driver ? Yes.
Did this work recently - what changed ? It was working perfectly fine a couple of months ago. Today I plugged in the audio interface and it doesn’t work. The only noticeable things that have changed is I deleted the McAfee antivirus and I updated the BIOS on my HP laptop.
Is the interface plugged in BEFORE you start cubase ? Yes, as always.
So I’ve just been googling that interface
It seems that the Komplete Audio 6 Mk1 DOES have native ASIO drivers
can you take a look here to see if this helps ?
https://support.native-instruments.com/hc/en-us/community/posts/360008774417-Komplete-Audio-6-ASIO-drivers-not-working-in-Maschine-en-us-
Hey Dr Strangelove,
So I reinstalled both Cubase 11 AND the drivers for Komplete Audio 6 and it looks like everything is working as it should now.
Thank you very much for your time, support and patience, I really appreciate it!
no problem at all - and don’t hesitate to post back if you have any more problems… 