At least one of the eLicensers used during this process was disabled...

When I try to fill in a eLicenser for any license, I get a message:

“At least one of the eLicensers used during this process was disabled and cannot be used for any license transactions”

Maintenance 6 steps - OK!

What could it be?

Please see this thread: https://www.steinberg.net/forums/viewtopic.php?f=250&t=127487

usb-key new, bought in the store, not on the ebay.

But where did you buy the Software/license as this is the issue in the thread Steve linked to?

Planarchist, I’m sorry, I did not quite understand the question.

The other thread is talking about people who bought licenses on Ebay from someone who apparently got them through fraudulent means. The USB keys in which these licenses were stored subsequently generated the message you cited.

It’s all?? no exit? I can`t upgrade to the next versions?

Any resolution, Pavell?

I get the same error message.

Your concern might be related to this reported issue…

https://www.steinberg.net/forums/viewtopic.php?f=286&t=160528

Regards :sunglasses: