The link in My Steinberg Account attempts to go to ZenDek by the look of it, then logs me out. Hopeless. What is the email address? (based in Australia here). I own quite a lot of Steinberg products here & expect at least some degree of technical support against those purchases.
Am presently migrating & installing on a new Mac Pro 7,1 running Mac OS Catalina 10.15.2. To cut a much longer story short, many of the (latest) Absolute 4 installers give an error at the install, but with no useful information other than ‘contact the manufacturer’ Ha!
After some jiggling with the Library Manager, libraries are all registered and working.
However, this is for only VST3 plugins.
NONE of the AU plugins are recognised with Logic, Ableton Live, Digital Performer or Studio One.
From the Steinberg Catalina compatibility documents, there is no reference to this.
HOW DO I RAISE A SUPPORT TICKET?
Thanks in advance to forum users who may be able to advise (no thanks to Steinberg.