I used Cubase Pro 13 yesterday evening as normal. Today I open the program and my control room settings have disappeared. I haven’t done any updates, haven’t changed anything on the whole system. Modification date of the ControlRoomPresets.pxml file is 8.9.2024. WTF?
Edit: The pxml-file contains 8.9.24 was from Cubase Pro 12. Version 13 has deleted the controlRoomPresets although they were still stored yesterday
Could you confirm that C13Pro was shut down properly and perhaps watching plugs unload when project closes? I’m assuming you didn’t leave your project open overnight? Also confirm that when opening a project, Save Mode didn’t open?
Were Audio Connections saved so you could bring those back or were they not available in the drop-down?
Also your OS?
Thank you for the quick response! C13 has been closed correctly. I had the safe mode window at startup and started normally. The safe mode window has been appearing for years with all Cubase versions. I could not find a cause until today. Even with a new PC and a new Cubase version, it still happens from time to time. But when I start normally, no settings should be deleted. However, when I quit Cubase the night before, the usual two bars (Windows 11) appeared, indicating that it was unloading everything.
All settings were available the next day, only the control room settings were deleted. No preset is displayed in the dropdown except “default”, which is the default state of Cubase. I still have the presets from C12, but I don’t know if I can simply copy the ControlRoomPresets.pxml to C13. I don’t know if this will create another conflict.
My experience is any time Safe Mode opens when Im opening a project, I always disable all 3rd party plugs and user preferences. Then click ok on Safe Mode.
Once the project opens, then I close it.
Then I start the project again and normally I wont get the Safe Mode prompt.
By doing the above, my Audio Connections are there. The Audio Connection presets are there, and my Control Room is working with everything set up the way it should be. For me…I dont think there has been an instance when things were lost. Im not saying this is the solution. Im saying for me this appears to have prevented control room defaulting, and audio connections vanishing.
Any time whan opening a project and Safe Mode appears, that is an indication something is wrong or something wasnt previously closed properly.
If Safe Mode isnt opening, and audio connections is still being lost, then by all means disregard my post here.
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This is a really interesting approach, I will try that next time the safe mode comes up when starting Cubase!
Anyways, my control room presets often vanish into thin air randomly (at least so it seems) without safe mode options available and with the system shut down proberly beforehand.
My workaround: I have a copy of the latest control room presets.xpml in a separate folder with a link of the original directory. Whenever I start a session with control room presets lost I close Cubase, replace the corrupted xpml with the safe copy, restart Cubase and then I´m good to go.
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Well, if Cubase is closing properly, and when you re-open Cubase you don’t get a Safe Mode prompt, and after opening you do get missing presets, what I suggested isn’t the solution.
It’s always a great idea to back up which you have done.
I have now set up all the presets again manually. I had both Cubase versions open and switched back and forth. I didn’t want to simply copy the file over to avoid conflicts. And I follow your advice and now always backup the presets.
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Hi Greg,
just a quick update: I had a safe mode prompt opening Cubase and followed your advice disabling 3rd Party plugs and opened Cubase in safe mode. Unfortunately, that didn´t do the trick for me. Seems to be that there a number of different reasons for controlroomPresets.xpml to be deleted and reset to their default content. Anyways, thanks for sharing - good to have more than one solution for a problem that is triggered for whatever reasons. In my case copying the safe file of the xpml seems to be the way to go.
Yes it seems that way.
Do you have any idea why you got the Safe Mode Prompt? Was Cubase not properly shut down prior?
Just want to clarify, when this happens all your user control room presets vanish, and control room goes back to a factory default state?
Until someone can figure this out, I agree copying the xpml is the only solution.
I don´t really know why I was honoured with a safe mode prompt and CR settings gone to Valhalla. Cubase is always closed properly and it runs smooth including all 3rd party plugins. Maybe there is a hidden self destruct mode when it comes to CR settings… it shall remain a mystery for now;)