audio dropouts but NO memory or Asio overloads

Cubase
1

First sorry for my english…

I am having very serious problems with cubase 6 x64, I was using it without problems until last month on windows 7 x32, now I changed to windows 7 x 64 and it has been giving me cracklings and dropouts since I changed windows, I am using the same hardware setting as always:


yamaha N12 mixer,
Pc with a motherboard ECS Black Series P55H-A,
8 Gb of Ram
i7 Processor
Windows 7 x64
Video card Gforce 9800GTX+

it is giving me cracklings and very short but frequent audio dropouts , it does not maters if I play several audio tracks or just one plain audio track with no fx on it, is the same, the asio and disk meters in the performance tab are not moving, even in the dropouts nothing moves or gives spikes, there is NO overloads, in windows the cpu and ram usage are fairly low when this happens. the play line moves smoothly, nothing visualy jumps or lag, I have done, evrything, I update to Cubase_6.0.7_Update, I downloaded several n12 drivers, last I downloaded driver win_tools_for_n_v273x64 for n12 and that’s the one I’m using now that lets me sync the mixer to cubase for remote cotrol, I desable the mackie control , I installed my chipset drivers again, I have set the audio buffer to the minimun and to the highest values and nothing ever changes, I have set it to 256 default, 128 and 512, nothing changes, I desabled the internal soundcard on the motherboard, i set the audio prioryty in cubase to boost, multi procesing and back to normal, nothing, I change the asio driver on windows to Legacy, nothing, I disconect the ethernet cable, the antivirus and antispybot, change the firewire cable, change firewire inputs, nothing helps.

The wierd thing is that the crackels and dropouts ocur just when cubase is active, if Cubase is closed I can play audios on internet or windows media without a problem, when I start cubase everything start to give me crackles and dropouts inside and outside cubase, even the windows media, but ONLY if I use it while cubase is open.When I export audio from cubase the audio does not contain any glithches thanks God, is very clean, I usually fix my problems by myself but here I am trully lost.

I am using the same hardware as last month when everything used to work fine.
Please help, I have a client in my back and I cannot work with this problem.Tha nks, please help

2

Your english are just fine.
Sounds to me you have done everything right!
Wired problem?

You are sure you haven’t disable AERO or set the “Program Scheduler” to background instead of Program? If you done that that will couse this errors…


If not. .I’m puzzled! …
Try to disable Internet. …just disconnect the cabel.
Another thing you can try is to set the Steinberg key in another Usb port on your computer.

Best Regard
Freddie

3

Hello Fred, thank you for your reply, I already connected the licencer to another usb port and nothing, I will try the background advice and post my result, thanks!

4

Did you update the driver to the latest version? If yes, try replacing the Yamaha driver with ASIO4ALL and see if you still have that issue.

5

Fred, I havent touch anything called AERO, I tested changing the windows advanced settings between Background Processes and Progrm, nothing changes.

Indigo:

I have always used the FW yamaha driver without a problem, so I doubt that is the issue, do Asio4all works with the n12 mixer?

6

Indigo, I think you were right, the ASIO4ALL seems to have solved the problem…but it does not let me set the chanels for n12 in the conections tab…at least I know now my problem is the FW Asio driver…doers anyone know a version of the FW ASIO driver for n12 that works well in windows 7 x64? I have tested several but no succes since I changed windows…besides I cannot find in my pc wich one i was using before the windows change…

7

Hello again, just updaiting my issue, I tested a simple stereo track witho no fx using the ASIO4ALL and it works just fine, no glitches or dropouts, as soon as I change to the n12 FW driver the dropouts and crackles start to apear, I have try all drivers for n12 windows 7x64 on the Yamaha synth page, each of them have showed me the same result, from the 1.65 to the 2.73, all of them seem to give the exact same crackles and dropouts but ONLY when using cubase 6, it seem a sort of compatibility problem maybe between cuabse and the FW driver on windows x64 because when cubase is not runing everything works just fine…

I’m really confused here, please any ideas?

Thanks to all.

8

Have you tried to change the ieee1394 bus driver to the legacy driver ?

9

Yes, I think I said I did in the initial post, ot makes no diference, at least inside cubase…

10

You wrote ASIO legacy driver, just to be clear I mean the FireWire legacy driver that the ASIO driver connects to.
Have you disabled the audio on your gfx card, nvidia virtual audio device and high definition audio-controller ? They might share an irq that could interfere.

11

I guess the same thing. Since the audio driver is not spiking, that is a big hint it isn’t the asio/audio driver that is giving you troubles, and that leeds to the Yamaha Steinberg FW Driver. It’s a new install after all.

You did download the FW driver here (?), as you did with the firmware updates that are located under “related downloads”.
Your FW should have version 1.08.

kind regards,
R.

12

Peakeae:

Yeah I meant the legacy driver in the firwire card, I have changed it already to legacy with the same results

I will try disconecting the audio in the gfx

Roel:

I downloaded the FW drivers from Yamaha synth page, I think its version 1.07 , that is the most recent i could find, do you have a link where i can download 1.08 ?

I will post later my results.

Thanks to both

13

Hello, just to let you know that I disabled the audio in the video card and nothing changed, would anyone have a link to fw driver version 1.08?

thanks!

14

Hello, I installed the 1.08 firmware update but everything is still the same…

15

Gian, you´re not alone. Drivers up to date, firmware 1.07, and regular cracles now and then. Windows 7, 64bit…sigh. In case you ever found solution to your problem, I´d be more than keen to know what was it…