Audio garbled with New PC

WaveLab
1

Hey Guys (and ladies)
Not sure if this is a WL question or maybe I should try the UR forums? But, I’ve always been helped here so, thought I’d try here first.
So, New PC.

Windows 11 Pro. Wavelab 12. Nuendo 13.
Intel® Core™ i9 14900KF (68 MB cache, 24 cores, up to 6.0 GHz P-Core Thermal Velocity)
NVIDIA® GeForce RTX™ 4090, 24 GB GDDR6X
64 GB: 2 x 32 GB, DDR5, 5200 MT/s
2X2 TB, M.2, PCIe NVMe, SSD
1000W Platinum Rated PSU, 240mm Liquid-Cooled CPU.
WL runs great for anywhere from 10 to 30 minutes, If I bounce tracks or Normalize (or just out of the blue) when it comes out I get a garble in my audio? If I then go to the audio card and reset it, it works fine again for another short period.
I’ve tried everything (I think) I’ve turned off all other audio cards, got the latest Steinberg drivers, Reloaded the drivers many times, tried old drivers, turned of all safety features (not online) Switched usb ports, found a place online to “Optimize your PC for audio”…etc.
I’ve been at it for 5 days now… I can sure use some help from some of you smarties out there :slight_smile:

Thank you all!! I couldn’t do any of this without you and this forum!!
Eddie

2

That’s frustrating.

What is the audio card that you are re-setting? I may have missed it but I don;t think you listed it in the post.

3

Sorry, always forget something.
It’s the Steinberg UR242.
It’s very frustrating!! It works fine on my last PC, with windows 11 home!
Thank you!!
Eddie

4

Buffer size?

5

512…. Tried up and down…. Didn’t help.
e.

6

Is this audio card working fine on any other similar WL 12 PC?

7

Yes, the PC I just replaced. It worked great for 8 years or more…. The only difference, I went Windows 11 Pro this time around.

8

Ur242 problem - Steinberg Hardware / UR Series - Steinberg Forums

GPU
GPU963×319 30.7 KB

9

I don’t understand? You think maybe it’s the Nvidia video card? I disabled the audio portion of the card…. The GPU can affect the Steinberg audio card? I had a super old Nvidia card in my last PC… don’t think it had a GPU though?

10

Here is one more related case

Mixer
Mixer952×684 44.7 KB

11

Thank you! I’ll try that.
e.

12

Possibly an issue with the USB interface. Try operating the audio interface on different USB ports. Also, switching the Win power scheme to High Performance could also solve the problem.

13

Tried it… No Live Monitoring in the DSP Mixer? Searched in manual…nothing.

14

Tried both…same issue. ugh. Maybe I’ll try my Lexicon Alpha I have on my “internet” PC? That way I can narrow it down to the driver?

15

Thank you guys for all your help!! If I figure it out, I’ll post what I had to do.
Eddie.

16

How about a re-install of WL?

17

Happens in Nuendo and Spectral Layers as well.
e.

18

Could be something related to the graphics then.

19

Is it possible that there’s a hardware problem with the UR242 … like a flaky power supply or something.

I am suggesting this because all the software and drivers have not addressed the issue that is happening across a couple of different DAWs.

20

Possible! I just got done working. Now, I’m going to switch interfaces. Lexicon Alpha on my New PC and return the UR242 to my older PC (Now my_internet PC)
If it works on my older PC And the Lexicon works on my new PC, I’ll know there’s a conflict with the UR242 driver and my New rig…
Stand by…
and, Thank you!!
e.