Audio Interface does not appear in Audio device setup

Reporting Form (Feature Requests / Issues)

  1. Summary/Title
    Audio Interface not recognised in Cubasis

  2. Description
    I am trying to connect a UR22C to an iPad (6th gen iOS 13.4.2) running Cubasis 2 busy despite trying various alternatives usb -usb c connection options I cannot get the Audio Interface to appear in the Audio device setup.

  3. Expected Results
    In the Audio Device option I was expecting to see
    “UR22C”

  4. Actual Results
    All I can currently see in the Audio Device option is the “iPad
    Microphone”.

  5. Environment
    As above

Hi SimonLeathers,

Thank you for your message.

To check if the audio interface is properly connected to the iPad, please follow the audio routig setup explained in this tutorial:
https://youtu.be/j8t48FZSX60

Please let me know if this works.
If so, the device is properly connected.

Best,
Lars