Audio Montage CD Disc Burn Process Error

I have contacted Steinberg support for help with this problem for the past one month. I have no solution today. What’s the deal? Why can’t the people who make the software solve this problem?

What is the problem?..

Audio Montage CD Disc Burn Process Error
My CD ROM drive is not working with your software.

Did you try creating a DDP file set, then in a second step, burn that DDP file set?

Yes I have tried to burn a DDP to a disc. The program will save the DDP but I can’t make the burn process happen. Same error as burning straight to the disc.