Hi all creative people out there,
I´ve tried to establish a solid connection to a client living in another country with the help of VST connect Pro 5.6 (full version) (and the client with VST connect Performer 5.6.) We seem to get a good working connection Broadband-wise, I personally have 500Mbit in & out. The client 1000Mbit.
I work in the studio with Cubase 12 Pro.
Now, the client has a Mac-book and receives stereo sound in L&R ear in HP from the Audio interface (M-Audio SOLO) and other Apps BUT when it comes to VST Connect Performer only in the Left ear. I can watch both mine and the clients meters move and in stereo!
I’ve even used local network at my studio with VST connect performer on a Windows laptop and it works perfectly fine.
The setup of the programs on each side is done by the manual.
Yes, The panning is set to -c-.
So, what is the reason for only hearing the left side of the mix?
Any suggestions to troubleshoot?
I´m not experienced in Apple computers so if there´s a detail in that matter i´m not aware of, You guys are more than welcome to share
Thanks for the input, although since we tried both the internal sound-card as well as the External audio-interface and they both created the same issue, only left side hearing, Does this MAC book feature affect the external audio-intreface as well?
I`m not a MAC user myself. And if i may add, on my end the Choises displayed in your picture wasn´t avaiable when I did the setup on the clients side in my VST Connect PRO.
I will however pass thru your tip to the client to check!
again, Thank you!
Thx for the tip. Tried it and failed, and yes the meters from the STUDIO channel as well as the MASTER channel on both mine VSTC and and the clients VSTC Performer does are centered and shows L&R movement.
Thank you all for support.
After a clean reboot meticulously done by client it now works as intended.
Actual reason why the malfunction appeared still unknown.
Old thread but same problem here. Twice today. Tried to make two different sessions just for checking a mix. Both times fresh installations of VST Connect on the performer side, on a Macbook, just with the internal soundcard. Both people could only hear the left signal. Restarting (just the app, the Macbooks, myself the complete system) did not solve the problem.
I digged out my old Macbook, installed Performer… same problem. With the internal soundcard I can only hear the left signal. In the headphones, and the internal speakers also.
Mac sound settings seem to be okay, no panning anywhere. Checked the Audio-Midi Setup… nothing strange there.
Yesterday I wanted to record a client and I experienced exactly the same issue. I’m on Cubase 15 Pro and Windows 11 and she is on a MacBook Pro. We didn’t try to restart the Mac so far, but I think we’ll try it out in the next few days as well.
Can you say something to how it looked in the error case in regards to the STUDIO Meter settings (Audio Output). She has a Focusrite 2x2 and there’s only one item choosable from the dropdown list “BlaBla-USB”. In case when it did work for you? Are there then more items to choose from especially something with “BlaBla L+R”? Because in my studio, when I was also testing it perfectly fine on another Windows 10 client machine with the NI Audio Interface, It showed several outputs to choose from (L only, L+R, R only etc).
Another issue was that she could not hear me when speaking via the Talkbalk mic.
Any other recommendations? The recommendations from the other people here, doesn’t make a lot of sense from my point of view.
This indicates that you either have not configured a talkback mic in the Studio (there is a message box asking you to do so), or you tempered with settings. It cannot be repeated too often: use the “Create VST Connect” function and don’t change any routings/plugins.
Performer channel Mic: select Mono Input of the list where mic is connected. If the received signal is on one side only, either a Stereo Port was selected (like blabla 1+2), or the Pan has been moved.
Again pls read the article explaining everything in detail here.
No I have the talkback mic configured and double checked it. I think it’s was just another consequence of the main problem described. I think as soon as the main problem is fixed, the talkback mic will also work.
And as I wrote, I already had a look into your proposals but this is not the root-cause. The problem comes from somewhere else, what musiktokig pointed out by writing “Actual reason why the malfunction appeared still unknown.”
My bet is that there might be some unstabilities when working from Windows to MacOs and vice versa. In my local setup with two Windows PCs everything is working fine and stable.
Yes, they did move (stereo). On both sides. I didn’t make use of the Cue Mix function but the standard mix. So everything what I hear was sent to the Performer.
And yes, I think it might be somehow a problem on MacOS side. My client is on vacation right now, so I have no possibilities to try something out. I have to wait until January.
