Axe I/O One

Cubase
1

I’ve just bought a Axe I/O One and can’t change the buffer size.
On the Axe I/O One the buffer setting window is greyed out.
Cubase Manual says that the Axe I/O One software should dictate the buffer.
Any Ideas please ?
As a footnote my Native Instruments KA 6 works fine and has the option to change the buffer size.

2

Hi,

Open the Control Panel from Cubase, please.

3

Hi Martin,
I can’t see anywhere to change the buffer.
I can see the latency values etc but not buffer

4

Hi,

Open Studio > Studio Setup > the item bellow the Audio System > Control Panel, please. Change the Buffer Size here.

5

Hi Martin,
Thanks for the help.
How i have got this to work was,
Axe I/O One application file, set up in properties, comptability, as a permanent administrator for everyone who uses the pc.

2 Likes
6

Can you elaborate on this please?

I’ve just got an AXE IO One too and it bothers me I can’t change the buffer size from its control panel.

7

Hi,

You have to call the Control Panel from Cubase. If this doesn’t work, then it’s the driver issue and you should ask the hardware vendor.

8

Nothing happens when I click “Control Panel” from within Cubase’s Studio Setup, it does not open IK’s control panel.
Perhaps it’s a Windows permission thing as OP suggested…

9

Right click the desk top icon and choose properties.
Then choose the compatibility tab. Then click on the box to make the start as a administrator.

1 Like
10

Thanks for getting back to me. I had done that before commenting but it didn’t work, that’s why I asked if you could elaborate on it, since I thought there should be something else.
When I set it to run as administrator, after rebooting windows, the AXE control panel won’t even auto start any longer… And even after I manually start it, it won’t allow me to change the buffer size. In fact, after the recent update (mine was updated to version 1.0.2), it won’t display any numbers under the buffer size box, nor it will open the drop down menu. Have you noticed that if you’ve updated recently?

11

I’ll have to look tomorrow. When you click on the panel button in Cubase and nothing happens. Look at the taskbar. What I did was go into windows 11 apps and pin the axe I/O icon to the taskbar

12

The administrator permission was for anyone that uses the pc. Have you reinstalled the axe I/O drivers ?

13

screenprint
screenprint3600×1080 300 KB

here’s the info on my pc.
Because Cubase isn’t running you’ll note the panel on the left shows the buffer panel greyed out. This could mean that your Axe I/O and Cubase aren’t connecting properly.