Basic FX Suite not in 'My Products' (Yamaha hardware)

With my Yamaha URX22C I got an access code to be able to download Basic FX Suite. Despite the confirmation that it will be added in ‘My Products’, it won’t.


This looks a bit similar to an earlier post I found here on the forum, but if I understand correctly that one was related to an older licensing system.

How can I get the software?
Thanks,

John

Welcome to the forum.

The UR Hardware is supported by Yamaha, since last year. You can find everything on their Website.

https://de.yamaha.com/de/support/updates/tools-for-urx-c-ur-c-win.html

Thanks, @JuergenP, I’ll take a look there.