Básic fx suite problem code

Best regards. In November 2024, I purchased the UR22 C interface. I’m having a problem with the update code for the Tools for FX Suite. It says the code has already been used. I’d like to ask if anyone can help me contact Steinberg so they can give me a new valid code and resolve this issue. Thank you very much.

You have asked about this already some weeks ago, did you follow the advice you’ve got there?

All update codes are one-time codes, so this means you have used it already. Did you open the Activation Manager and see if the activation is done?