BCF2000 in HUI mode

i own a BCF2000 and configured it in cubase with baby HUI mode.
everything works fine, except when i switch banks of faders with the preset buttons, the faders themselves switch, but the white line indicating which banks are selected do not update. if i press F3 twice to close a reopen de mix window, it updates.

i have this problem since Cubase 5 and today i started a trial of Cubase 11, with intentions of upgrading, and the problem still persist