Blank Screen on Load

I’m not sure what changed, but in the past couple weeks, half the time I open Dorico, it opens to an empty, grey screen. The hub is grey, if I go to file > open project, the project is also grey. It’s worth noting that while the screen is blank, I can still load projects from the hub, or edit music, it’s just that I can’t see what I’m doing. I hadn’t made any system changes when it had started, and just updated to Mac OS Ventura, and the issues persists. The only solution I’ve found is to restart my computer, which is frustrating, especially since it doesn’t guarantee the issue will be resolved, and thus requires yet another restart. Running Dorico 4.3.

Make sure you upload a Diagnostics Report next time it happens.

Dorico 4.3 should work on Ventura, so I don’t think it’s that. But you might want to test a trial version of Dorico 5.

What Mac hardware are you using, and what display? Can you provide a screenshot?

I have one here:

2018 MBP. I have multiple displays, and the issue is on all of them. Screenshot is included, but as I said, it’s just a solid grey screen.

You’re not in Full Screen mode?

4 posts were merged into an existing topic: Dorico 4 open with black screen